Customer support

Support that never drops the ball.

Every request tracked, routed, and resolved on time — with SLAs, automations, and a customer portal that makes your small team feel enterprise-grade.

No credit card All apps included Made in India 🇮🇳

Customer support

Assign, prioritise, and resolve from a single board. Public replies reach the customer; internal notes stay with the team.

Customer support

Response and resolution timers track every ticket and escalate before you breach — promises kept, automatically.

Customer support

Rules route, assign and tag tickets the moment they arrive; canned responses turn common replies into one click.

Why it matters

Built to move the needle

A magic-link client portal lets customers track and reply — no logins, fully branded, mobile-first.

Works even when email isn't configured — share the portal link directly, send from your own mailbox when ready.

Categories, assignment rules and canned responses cut handle time so a small team punches above its weight.

FAQ

Can customers reply without an account?

Yes — a secure magic-link portal lets them view and reply with no login required.

What if I haven't connected email yet?

The desk works regardless: share the portal link manually, and connect Gmail/Outlook whenever you're ready.

Can I automate ticket routing?

Yes — assignment rules and event-based automations route, assign and tag tickets automatically.

One platform

One login, one bill, one rate — every app included.

CRM Win more deals with a pipeline your team actually updates.

Tasks Every task has an owner, a deadline, and a status — no more 'I thought you had it.'

Invoicing GST-compliant invoices, recurring billing, and a clear view of who owes you money.

HR Lite Leave, attendance, and team documents — the people basics, without the enterprise bloat.

Synq An AI that works across every app — drafting, analysing, and acting on your real workspace data.

Start your free 14-day trial. All 6 apps + Synq included. No credit card required.